How to Help Non-Engineers Do Technical Work
Sara Wajnberg is the SVP of Product at Oscar, where she oversees the healthcare company’s entire suite of products, including operational systems, internal tooling for Oscar’s Concierge Teams, the apps Oscar doctors log into for patient information, and Oscar’s member-facing mobile and web apps. Prior to joining Oscar she worked in product at NYC-based e-commerce tech startups for 7 years, including Seamless and Lot 18, a luxury wine e-commerce retailer. She holds a degree in Psychology from Harvard University.
From small startups to multi-national conglomerates, the realities of today’s workplace often demand that non-engineers perform tasks that normally require technically trained colleague. How can technology teams identify needs across the company to build generic tools to enable self-service, freeing non-technically trained colleagues to operate more effectively?
Find common use cases across the entire organization and build tooling that enables self service and unlocks many use cases at once.
Efficiently grow a tech business.
Alleviate the workload tying up tech teams.