Delivering Next Gen Consumer Experiences: Merging the Digital & Physical in Retail
1:30 pm - 1:45 pm
Matt Rhodus spent a decade working with the IBM B2B & commerce software suite, including multi-channel selling and fulfillment products, websphere commerce, and B2B integration prior to joining NetSuite. He now engages with multiple Fortune 500 companies to help drive business process change, supply chain improvements, and increased sales growth. Rhodus also supports multiple concurrent initiatives for several large companies across multiple areas of businesses, segments, and verticals, providing substantial savings and solving complex business problems.
Product-based industries are undergoing the most significant and transformative period, ever. From the retail apocalypse, to major digital players going brick and mortar, to the new habits exhibited by millennial & Gen Z buyers. Regardless if your business model is B2B or B2C, blending digital and physical for your customer is most critical to surviving this transformation. Seasoned retail expert, Matt Rhodus will discuss how the world’s fastest growing retail brands are capitalizing on this shift, and how brands can stay nimble to enable the kind of experiences consumers are expecting.
- Follow and predict consumer desires in an increasingly complex retail industry
- Use technology to creating the ultimate customer experiences
- Remain agile in both digital and physical environments