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Winning Strategies for First-Time Managers

9:00 am - 9:45 am

Alex Trotta
Manager of Product Development and Innovation at Mastercard

Alex Trotta is a Product Manager for the Mastercard Labs organization where he is responsible for the Mastercard Experience Center. Alex joined Mastercard after a successful time at Citibank where he was Vice President of Open Innovation. There he supervised the integration between startups and Citi business units and helped develop their open banking API strategy. Previous to Citi, Alex worked as the Director of Operations at VentureOut, where he supported international tech companies with their US market expansion.

Course Description:

Managing people is hard, especially when you do it for the first time. In this session, Alex will explore how to succeed at managing others, discuss how to set appropriate expectations and how to give your people the space to excel and let them thrive. He will review the less glamorous side of management, having to initiate difficult conversations, and learning time management techniques that work. By the end, you will have a foundation of what to expect as a first-time manager.

Attendees will leave this session with a better understanding of how to:

  • Organize your daily schedule and delegate tasks

  • Get your message across in a clear manner

  • Cultivate and encourage change for the better