i-Comm Connect’s patent protected calling solution, TACTAL, allows a business to place an instant call button on their website, mobile app, or any online customer touch point. With just one click, customers are able to place a free VoIP call to the business from anywhere in the world.

TACTAL is a completely secure, complementary solution that can be integrated into any legacy TDM/IP-PBX system with no additional infrastructure and makes modern platforms more robust with new call data passed along in real-time. Key features include; web-based toll-free calling for huge cost savings, visual IVR menu, call wait queue, powerful analytics, and integrations with your CRM/Contact Center to elevate and manage the customer experience.